Aspire E 15 black screen

Funkenstan
Funkenstan Member Posts: 1 New User
edited March 2023 in 2017 Archives

Screen stops working (black screen) everytime once it's been shutted down (close the lid / sleep mode) even operation light is on. Have to force shut down and reboost. Is there anything I can do to fix it? It's been annoying for a while.

Answers

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder

    Try to update the BIOS.  If the BIOS update doesn't fix it, try using the Windows 8.1 Intel Management Engine interface driver.  

     

    Im assuming that your computer originally came pre-installed with Windows 8.1 and you updated to Windows 10.....and you have Haswell-ULT.  If my assumptions are incorrect, you can disregard my post. 

     

    https://www.acer.com/ac/en/US/content/drivers

     

    Edit: you should list your complete model as E15 isn't very descriptive.  As you can see from the link below, E15 can refer to many different models and platforms.  Smiley Happy

     

    https://www.notebookcheck.net/Acer-Aspire-E15-Series.126905.0.html

    I'm not an Acer employee.