Acer Aspire E5-473G black screen issue

LeiHernandez
LeiHernandez Member Posts: 1 New User
edited March 2023 in 2017 Archives
My Acer Aspire E5-473G turns on but the screen stays black but whenever I flash a flashlight onto the screen i can see that the my laptop was open. How can I fix it?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    since you can see an image on the LCD panel, probably your backlight or backlight inverter is gone.

    the only way to fix it is to buy a new backlight or inverter; i suggest you to take your laptop to an authorized Acer support service.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    since you can see an image on the LCD panel, probably your backlight or backlight inverter is gone.

    the only way to fix it is to buy a new backlight or inverter; i suggest you to take your laptop to an authorized Acer support service.

    I'm not an Acer employee.