Aspire US-620 internet WiFi not working

NightWolf1

WiFi was working and my daughter accidentally unplugged the computer now we can't connect to the internet. It sees the modem but says no connection and when I troubleshoot it says "Wi-Fi" doesn't have a valid IP configuration. 

Network adapter is Broadcom 802. 11ac

 

We lost the cd for the computer so I can't even wipe it and start over. 

 

Anyone have any ideas how to get it working again?

laurent_14

Hello,

 

See the answer:

https://answers.microsoft.com/en-us/windows/forum/windows_8-networking/wifi-doesnt-have-a-valid-ip-configuration/4f2c1aca-afd1-49ee-85b2-b4829087fd3b

 

OR

This Microsoft KB:

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues#

• Expand Run the Network troubleshooter followed by networking commands
• Follow the procedure To run these networking commands in a command prompt window