Laptop keeps shutting down

Kalkuff
Kalkuff Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hi, I have an Acer Aspire V5-552, and when I was using it, it suddenly shut down on me. Every other time I tried to turn it on, it either shut down during boot-up, during sign-in, or a few minutes after signing in.

Answers

  • JackE
    JackE ACE Posts: 45,187 Trailblazer

    Have you checked the battery level & charger output? Have you tried vacuuming the air intakes to remove dust bunnies that may be causing the machine to overheat? Jack E/NJ 

    Jack E/NJ

  • Kalkuff
    Kalkuff Member Posts: 2 New User

    The battery was fully charged at the time. I felt around the laptop and none of it was overheating.

  • JackE
    JackE ACE Posts: 45,187 Trailblazer

    You probably wouldn't be able to feel the heat if it's the CPU buried inside. Try vacuuming the air intake port anyway or blowing air thru its exhaust port Jack E/NJ

    Jack E/NJ