Stuck in Verify your account Acer Iconia

Dan0155
Dan0155 Member Posts: 4 New User
edited March 2023 in 2017 Archives

Hi, my Iconia resetted itself, when trying to set it up again i get stuck in the "verify your account" entering e-mail and password and then just getting "due to resent password changes unable to sign in" i havent changed, tried to wait days,, and so on.. any way around this? my reseller just told me, its your problem as its your e-mail :-) tried everything i can think of 

Tnx

Br'

Dan  

Answers

  • Dan0155
    Dan0155 Member Posts: 4 New User

    I can add that the password is correct, when i try another i get the wrong password message...

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if it's a Google account, have you tried to log-in to Gmail using a PC?

    I'm not an Acer employee.
  • Dan0155
    Dan0155 Member Posts: 4 New User
    Hi, tnz for reply, yea, I used a Hotmail account and it works from my PC, so does my Gmail but the Iconia just get me errors
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you already tried a factory reset?

    you will lost all your personal data (not synced to google account)

     

    can you post your exact iconia model?

    I'm not an Acer employee.
  • Dan0155
    Dan0155 Member Posts: 4 New User

    Hi, yes i tried that still the same, might be something with the Android / Gmail, its a Iconia One 10, still just ends up at the.. can log in as the password has been changed....

     

     

     

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    no other ideas if your account works using a browser, sorry.

    I'm not an Acer employee.
  • billsey
    billsey ACE Posts: 34,984 Trailblazer

    Have you changed your password recently? It might not be logging into Google due to wifi issues and using the old password that would be cached.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.