V5-471 SERIES MS2360

songre
songre Member Posts: 1 New User

Hi All, I bought the above laptop and after a short period of time some of the keys on the keyboard just do not work. I then ordered a new keyboard and suprisingly the same thing is happening, however an external usb keyboard works fine. Can someone please tell me what is going on and why isn't this new keyboard working? Thanks!

Answers

  • Yasyas786
    Yasyas786 Member Posts: 51

    Tinkerer

    hi

     

     

    if your computer is in - warranty kindly contact because it could be physical issue with keyboard with can be repaired under warranty . else you need to send in for repair in chargeable basis.

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