Ram issue with my XC-603G

Candiclaw
Candiclaw Member Posts: 5 New User
edited March 2023 in 2017 Archives

I just installed two 4gb ram sticks but the machine is not picking up one of them.....is there a cure for this???

Even in task manager it still says i have 4gb of ram instead of 8gb which it should be now.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hello,

     

    Could you give me the brand and the part number of the memory modules?

    Probably the original one is Hynix.

    France
  • Candiclaw
    Candiclaw Member Posts: 5 New User

    Yes the original is Hynix and let me see if i can read these new Viper sticks i put in the pc.

    viper PV38G160LC9SK     PE000308

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hello,

     

    Your desktop only supports DDR3L (1.35V) - 1333MHz. Patriot Viper PV38G160LC9SK is DDR3 (1.5V) -1600MHz so incompatible.

    • Patriot Viper PV38G160LC9SK: Link
    France
  • Candiclaw
    Candiclaw Member Posts: 5 New User

    And yet one is still working?? How is that possible if incompatible?

     

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    I checked their document again and it is a bit confused:

    • Viper SODIMM Series, DDR3 8GB (2 x 4GB) 1600MHz Kit
    • Voltage: 1.35V so DDR3L
    • Timing: 9-9-9-24

    There is no informations if they run at 1333MHz in dual channel. When you install only one memory module, it runs at 667MHz in single channel. You should contact them and ask them if these ones run at 1333MHz:

    FYI, Hynix gives all features:

    CL5CL6CL7CL8CL9CL10CL11
    66780010661066133313331600
    France
  • Candiclaw
    Candiclaw Member Posts: 5 New User

    I am on hold with them at this moment!! haha