no bluetooth hardware found after HDD replacement

sagoodell
sagoodell Member Posts: 1 New User

i had to replasce my HDD after it failed and when i try to re/install the drivers for my bluetooth it says "no hardware found'

 and i now have an unknown device "WDC WD32 00BEVT-22ZCT0 SATA Disk Device". is this it? a little help with this problem would be nice.

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    The device you describe there, is a Western Digital Hard Drive.  It is not connected to your bluetooth hardware.  Without the specifics of what computer it is, I can only provide general informaiton.  Generally, the Wireless card and bluetooth module are located close to the HDD if they accessible via panels on the underside of the computer.

     

    I'm including a screenshot only as an example to highlight what that Wireless area might look like.  It is possible that a connection came loose during your replacement.  Have you had any issues with your Wifi?

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