Acer Aspire TC-780 Windows 10 Setup Hung on "Just a Moment"

Pluto
Pluto Member Posts: 1 New User
edited March 2023 in 2017 Archives

I recently purchased a new Acer Aspire TC-780 (7th Gen) and I have been unable to complete the initial setup.  After getting through the parts where you setup your wifi and choose how intrusive Microsoft can be, the install process is hanging at Just a Moment.

 

I've tried the following troubleshooting steps:

1) Entered BIOS and disabled WiFi, Restarted, still had Just a Moment

2) Entered BISO and disabled Network Adapters, Restarted, Got Blue Screen of Death, Created Windows 10 installer on a USB, used Alt+F10 to access the repair utility and fixed the broken boot partition on the HDD.

3) After repairing the boot partition, I am now back at "Just a Moment"

 

Is there anyway I can restart the Windows setup process?  I'm hoping that Acer will be able to provide specific troubleshooting steps.

 

Thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i strongly suggest you to contact Acer support service, since you are under warranty.

    I'm not an Acer employee.