Sound Problems G9-592

Yesh12
Yesh12 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Recent I've noticed sound issues on my laptop. The sound is not like before. Even at the volume of 100, it seems to be low for me. Is there any problem regarding speakers or drivers? Firstly i noticed it while playing games. I used to record games using xsplit gamecaster. So whenever i open that application, system sound becomes low don't know why. So now even without opening that application, the sound is low. Everytime i play a movie or a song, i need to push up the volume higher. Any solutions?

Answers

  • Robitzik
    Robitzik Member Posts: 68 Devotee WiFi Icon
    Your Dolby Audio processing probably turns off whenever you try to use a program or game that uses your microphone.

    I already made a new topic for everyone with discussions about these audio issues. you can check it out. me and steve are already discussing and trying multiple solutions, so i'm going to share them on your thread too, so we can fasten the fix getting to everyone's knowledge, as this info is rather scarce on the net.
    So here we go:

    The first solution, and the one i recommend the most is to install your official drivers from Acer first. After this search for and install EqualizerAPO, in the configurator menu select both Speakers and Microphone, finish the install, reboot. Simple as that. If your sound volume is lower, check out the Editor in EqualizerAPO folder. You should have a preamplification knob there, and should be a couple of decibels lower. Raise it up to 0, or more, until your speakers start to distort on max volume. Save and close. The program will run alongside your driver all the time, you don't have to open it again ever if you don't want to make changes. Now your Dolby Audio won't turn off anymore when using VoIP software or games with that kind of integration. Please mind that EqualizerAPO might remove your Dolby panel, but Dolby will still remain active, you can check it out in Control Panel at Sounds.

    The seconds fix is a bit trickier but also works. Make sure you have disabled Windows Update for the audio device, so it doesn't reinstall your drivers when removed. Now, uninstall your drivers and restart of course. Go to recovery at advanced startup and restart your computer with Driver Signature Verification DISABLED, very important. Search google and download the Realtek unlocked drivers with SRS Premium sound (v6.0.1.8036) and install allowing the unverified digital signature when prompted. Restart and enjoy. i found that these drivers have better audio fidelity and also fixes the issues with the microphone disabling Dolby and more.

    Hope these help, please post back with some info if you tried these and how they helped you so we can know!

    Cheers!