aspire z1 621 all-in-one black screen

smuttysmurf

I had just added CCleaner to my arsenal. I got busy on other things around the house and realized I needed to print something only to come back and discover a black screen with a little circle twirling. I left it for a few hours while I went to work and it was still doing it when I came back so I attempted a hard reboot. The acer logo appears then the little circle twirls below it then nada! zip! If I leave it alone for awhile it will eventually bring me to blank black screen with a mouse pointer but that's it. It won't safe mode, can't get into bios. Tried booting with USB to reinstall windows and it didn't acknowlege the stick, went on to the black screen.

 

Suggestions?

brummyfan2

Hi,

Have you used the CCleaner to clean the registry? 

Try disconnecting from mains, press Power button for a while, 20-30 secs, leave it to rest for few minutes, reconnect the power cord and try starting.