HD Web Cam Does not work in Windows 10 Pro

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safilipp
safilipp Member Posts: 7 New User
edited March 2023 in 2017 Archives

I have an ACER Laptop M5 - 481T -6831. It came with Windows 7 but it has been upgraded to Windows 10 Pro.

When opening the camera application it says that it cannot find the HD webcam and displays an error code

0xA00F4244 (0xC00D36D5).

I tried to update the camera driver and it says that the one that it has is correct.

I uninstalled the camera and searched for new hardware but it doesn't change anything.

When opening Skype the camera does not work either.

Can anybody help?

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