Aspire E1-731 USB 3.0 not working
Judity
Member Posts: 6 New User
My office Acer Model Aspire E1-731 laptop with Windows 7 worked perfectly until yesterday. Now only the USB port on the right side of the keyboard works; the two on the left do not recognize any of my inserted flash drives.
When I checked the Device Manage, the USB 3.0 eXtensible Host Controller has a yellow triangle. It then shows the message "This device cannot start. (Code 10)" after I click on it.
My bedroom Acer Laptop is still working, but I would like to have a fix to this one, if possible before I buy my third one to replace an aging Dell laptop. Thank you in advance.
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Answers
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Obviously the driver is messed up. I do not know what update ran to mess it up but did you try to roll back to a prior restore point to see if operation returned? Next would be redownload the Acer chipset and USB driver package for your system here and reinstall those.
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