Left hinge broke on my Acer laptop here on March 13, 2017, and when I tried to close my laptop not realizing the plastic had split it cracked my touch screen. I called Acer to see if this issue had been addressed as a "known issue" that they would repair but it isn't. I also asked if the newer laptops have addressed this problem and I could purchase one without worrying about it, but they would not comment on that and just said anything outside of 3 years isn't covered.
A quick Google search has turned up this issue as fairly common and occuring anywhere from 6 months and beyond of ownership. Can anyone tell me if the newer laptops they produce have this issue? I can't see myself justifying buying a similar product with the exact same issue that Acer refuses to address when you have other options for which the hardware seems much more stable and the cost comparable. Does anyone have any insight to this beyond what I've experienced?