Touchpad

in2white

Hi;

My Aspire V 15   V3-575T-57R3  is not working properly.  It was messed up a while back due to a virus and maybe the downloading of Windows 10. I am not computer savvy.  It did seem to be working well until recently when the touchpad stopped responding to scroll up and scroll down (two fingers).  It would work sometimes and then not work again.  The tapping feature is OK. I checked the driver's and the computer says they are working properly and I made sure Windows is updated. Today the pinch feature is not working.  Does anyone have any ideas about what I can try or is this a warranty issue?  Thanks.

brummyfan2

Hi,

You need to tell us the make of the touchpad and the driver version, go to Device manager, expand "Mice and other pointing devices", highlight and right click your touchpad, select Properties, go to Driver tab and find the version of your driver.

To enable Pinch to zoom, go to settings(click the wheel in start), select Devices tile, select Touchpad in the left pane, scroll down to Pinch to zoom, tick the box.