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My Aspire V 15 V3-575T-57R3 is not working properly. It was messed up a while back due to a virus and maybe the downloading of Windows 10. I am not computer savvy. It did seem to be working well until recently when the touchpad stopped responding to scroll up and scroll down (two fingers). It would work sometimes and then not work again. The tapping feature is OK. I checked the driver's and the computer says they are working properly and I made sure Windows is updated. Today the pinch feature is not working. Does anyone have any ideas about what I can try or is this a warranty issue? Thanks.