Examples: Monday, today, last week, Mar 26, 3/26/04

Touchpad

Hi;

My Aspire V 15   V3-575T-57R3  is not working properly.  It was messed up a while back due to a virus and maybe the downloading of Windows 10. I am not computer savvy.  It did seem to be working well until recently when the touchpad stopped responding to scroll up and scroll down (two fingers).  It would work sometimes and then not work again.  The tapping feature is OK. I checked the driver's and the computer says they are working properly and I made sure Windows is updated. Today the pinch feature is not working.  Does anyone have any ideas about what I can try or is this a warranty issue?  Thanks.

FAQ & Answers

  • brummyfan2brummyfan2 Posts: 11,802ACE Trailblazer

    Hi,

    You need to tell us the make of the touchpad and the driver version, go to Device manager, expand "Mice and other pointing devices", highlight and right click your touchpad, select Properties, go to Driver tab and find the version of your driver.

    To enable Pinch to zoom, go to settings(click the wheel in start), select Devices tile, select Touchpad in the left pane, scroll down to Pinch to zoom, tick the box.

    Capture1.JPGCapture.JPG

    Please don't click "Like" but click "Yes" for "Did this answer the question", if I resolve the problem.
Sign In or Register to comment.

Who's Online113

Acer-Carsten
Acer-Carsten
Acer-Laura
Acer-Laura
B4ttleSky
B4ttleSky
Cyriix
Cyriix
filip123
filip123
+108 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Member Highlight

We would like to feature andylb as a destacated member in the Acer Community. With his dedication and support efforts, andylb has become a Valued Contributor . On behalf of the Acer Community team and all our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1044

Total Points:2652

Total Accepted Answers: 129

andylb Valued Contributor
Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.