Muliple Chrome Crashes and Video Pixelation

DJ1
DJ1 Member Posts: 1 New User
edited March 2023 in 2017 Archives

I work in an enterprise envirornment and we are experiencing a high volume of end users experiencing multiple chrome crashes and video pixelation. The number of effected users climbs everyday. There is no particular action or use that triggers the symptoms. It's completely random, but happens multiple times a day.  The common error is: chrome didnt shut down correctly. Restore?

 

Troublestooting steps:

I've powerwashed

reset settings

full system restore

disabled Flash

Toggled Flags

 

I then thought it could be the Nvidia graphics card, but I've read about others having the same issue with a different graphics card. So that begs the question....Is there a firmware issue??? I'm hopping to get more info here than from Acer chat sessions that always end in "send it in for repair"