aspire ES 15- headphone

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Saamyahb
Saamyahb Member Posts: 2 New User
edited March 2023 in 2017 Archives

so i just purchased an Aspire ES 15 laptop and im having trouble with the headphone jack. None of my headphones seem to work when i plug it in so only the speakers work. Is there a specefic type of headphones i need to use?

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    no, must work with standard stereo plug.

     

    can you please report:

    exact laptop model ES1-xxx

    windows OS version installed

    I'm not an Acer employee.
  • Saamyahb
    Saamyahb Member Posts: 2 New User
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    exact laptop model is ES1-531

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    press windows logo key + x

    click on control panel

    then double click on Realtek HD panel

     

    once opened the Realtek HD panel, plug your headphones and check if it gives you any warning about the plugging.

    check also windows volume and headphones volume if available.

    I'm not an Acer employee.