acer E5-571-34TN LAP TOP

Options
BayforD6820
BayforD6820 Member Posts: 1 New User
edited March 2023 in 2017 Archives

acer E5-571-341N        From initial power-on/boot until log into internet the whole screen/cursor/icons/etc will freeze and the only way to continue is to use the power on/off button, wait 10 seconds and turn power on again. Problem is that it takes 5+ minutes to log back in again. This happens one time per day. Nobody has been able to fix the problem. Everything else is 100% OK.

 

[subject line edited after move]

Answers

  • Trukntigger
    Trukntigger Member Posts: 256 Mr. Fixit WiFi Icon
    Options

    Some basic questions- after you restart does it still take this 5 mins? One time per day? Is that due to once in morn turn on, leave on all day, shut down at night and repeat next day?

     

    What have you tried so far? Bios up to date? Mess with any power options in bios or windows?  Did it always do this from day one or some thing more recent? Any extra devices plugged in during the power up (usb/hdmi etc)? Do you use hibernate or sleep modes or have you tried them? 

     

    Give some more feedback and maybe we can come up with a few ideas.  Thanks