Hi, I need help.

nikki267
nikki267 Member Posts: 2 New User
edited March 2023 in 2017 Archives

Smiley Sad HELLO IM VERY FUSTRATED I CANT GET BACK INTO MY LAPTO IT KEEPS SAYING HARDISK SECURITY LOCKED WHAT DOES THIS MEAN AND CAN ANYONE HELP ME FIX IT PLEASE

 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear this. It sounds like someone put a hard drive password on the system. If you are unable to find out what that password is, the system will need service to remove the password. Please note this will be subject to a repair fee. Please contact Acer Support for your region from the contact info posted here:

    https://www.acer.com/worldwide/