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Acer Z630 Battery Charging Issue

cathyenok10cathyenok10 Member Posts: 3 New User
edited November 2017 in Gadgets & Smartphones

MY acer z630 is charging based on the screen but the battery isn't increasing the percentage, what seems to be the problem?

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,416 Trailblazer

    power off your phone and charge it, when at 100%, power it on again.

    I'm not an Acer employee.
  • cathyenok10cathyenok10 Member Posts: 3 New User

    I did it already, but when I turned it on, it's still 5%. 

  • IronFlyIronFly ACE Posts: 18,416 Trailblazer

    already tried a factory reset? (backup your personal data first)

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
  • cathyenok10cathyenok10 Member Posts: 3 New User

    also tried this, but had same results..

  • IronFlyIronFly ACE Posts: 18,416 Trailblazer

    last try.

    take off battery for 10-15 minutes and the put it back.

    if you are still having the battery issue, contact Acer support service if in warranty.

    I'm not an Acer employee.
  • miniliciousminilicious Member Posts: 14

    Tinkerer

    Is this solved? Because I'm having the same problem. I don't see the battery turning green although I see the lightning symbol.

    I want to know if it's the battery, the cable, or the port that has a problem.
  • SampathkumarSampathkumar Member Posts: 2 New User

    MY acer z630 is charging based on the screen but the battery isn't increasing the percentage, what seems to be the problem?


  • SABreSABre Member Posts: 1 New User
    edited February 16
    Most likely the charge port has broken free of the circuit board. As mounted it is not parallel to the chassis and gets torqued each time the charge cable is inserted. I've had to resolder mine 3 times so far, and I'm being careful
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