screen got frozen showing

jove84
jove84 Member Posts: 1 New User
edited March 2023 in 2017 Archives

During setup, when I was singing into my Microsoft account, the screen got frozen showing "please wait". I can't turn off the computer 

 

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Answers

  • JackE
    JackE ACE Posts: 45,176 Trailblazer

    Press and hold the power button for about 5 seconds to turn the machine off. Jack E/NJ

     

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    Jack E/NJ