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A500 Internal storage missing
tgm022861
Member Posts: 3
I have a 32GB Iconia Tab A500 tablet running ICS. I have a low storage icon showing so I went to Settings > Storage to investigate. The calculations are as follows:
Total space: 27.37GB
Apps: 1.36GB
Pics,videos: 138MB
Audio: 8.85MB
Downloads: 10.17MB
Misc: 1.69GB
Available: 257MB
The bar graph above these calculation indicates roughly 20% of the storage is used, yet I only have 257MB available. Any ideas on how to correct this and make the missing memory available?
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FAQ & Answers
Thank you for bringing this issue to our attention. We are forwarding this information to the proper department for investigation.
try unmont sd card and rebot your tab
TOTAL SPACE : 12.71 GB
APPS: 505 MB
PICTURES/VIDEOS: 23.54 MB
AUDIO: 220 MB
DOWNLOADS: 13.18MB
MISC: 439MB
AVAILABLE: { 511MB }
Same problem with my 16gb A500 running ICS. I've had to restore to factory once already. Another forum listed the problem as a GPS file leak problem, better described as:
"The bottom line is that when the GPS is used, the GPS driver for ICS 4.0.3 on the Acer a-series tablets apparently writes numerous gl-YYYY-MM-DD-HHMMSS.txt files into the /data/gps directory. The files are apparently not automatically deleted, and so over time will consume most of the internal storage space."
If this is in fact the problem when can we expect a patch to fix this seemly simple issue?
We will be releasing an application soon that will help resolve this issue. Once it is available I will post here with directions. Thank you for your patience.
What is the status of the patch necessary to fix the GPS memory drain and remove the excess files to restore the available free memory? I am on the edge of the painful process of a factory reset, but can hold off if a patch is to be released soon...
We have posted a patch for this at http://acer.custhelp.com/app/answers/detail/a_id/29339. I hope this is helpful.
Tried this but no joy. Only got a dead android picture.
How are you loading the update.zip to the microSD card? Are all other files cleared from the microSD card? You may need to use a card reader in another computer to properly transfer the update.zip to the microSD card. The Android image you are receiving shows that it is not properly recognizing the update.zip file.
You can safely ignore the portion regarding copying the text files to the card. The only file you need on the card is the update.zip file.
Same here. Meticulously followed the instructions and get dead Android pic.
US A500 Iconia, build Acer_AV041_A500_1.033.00_PA_CUS1, Android v 4.0.3.
Formatted a 1GB Samsung SD card on Win7 using both FAT and FAT32. Extracted Patch_Acer_1.0_A40I_A on laptop, then copied update.zip to blank SD card. Insert card into off tablet, hold volume down while pressing power. Erasing cache/Booting recovery kernal message appears, followed briefly by Android with blue belly and partial status bar, followed by dead Android pic. Upon manual reboot, tablet reports Internal storage still full.
I appreciate Acer for attempting a patch, but it doesn't work for me as-is. This is an older SD card, is it too slow?? Is there something else preventing the update??
Thanks.
I reformatted the microSD card in my desktop computer (FAT32), then copied the update.zip from the desktop to the microSD. No other files on the microSD. Followed directions to restart A500, holding volume down key while powering up. Got the correct message per the instructions. Appeared to be loading correctly. Status bar showed about 1/3 progress then I got the dead Android again.
Android version 4.0.3, Kernel version 2.6.39.4+, SNID 11911476415
I inserted a brand new SD with the update.zip but when follow the instructions and I press volume down and power and release power botton the tablet starts normally I dont see any "erasing cache ..." message, it just starts normally.
I find out that the volume down is pressing up on the keys. So try with down and if it doesnt work with up.
Now my system flashes very shortly the android logo standing up and then is laying down with warning image for about a minute and then resets but nothing gets solved
got the same picture after running the patch
The same issue has just occurred with my A200. Is there a patch for the A200? Has the patch worked for anyone with the A500?