web cam is not working!!!!!!

leyluu
leyluu Member Posts: 1 New User

Hey

I have a Acer aspire AS3810TZ-414G32n

My webcam isn't working! I have tried everything. When I start the program crystal eye webcam it simply states "not found".

Since you are the creators of this computer, I expect you to help me

 

Sincerely Leyla

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • afpier
    afpier Member Posts: 2 New User

    Hi Leyla,

     

    I'm with the same problem. The Acer Support told me that I'd reinstall a system, but I don't like this option. Did you solution your problem?

     

    Thank you.

    Alexandre

  • susjstone
    susjstone Member Posts: 1 New User

    I have the same problem my camara use to work just fine. If this is happening to more than one person acer should tell you how to fix it. 

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