Acer Aspire E 15 Recovery Drive

JackMc
JackMc Member Posts: 2 New User
edited March 2023 in 2017 Archives
I had to reset my laptop bby purchasing a recovery drive because I had not created a drive, and the reset went fine however through the Restore Process my computer powered down, now I get a message saying "Fail to apply image, error code is: -1" and it never goes past 10%. I can't access the Alt 10 menu either, it brings me to a weird menu

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    are you not able to boot again from the recovery drive?

     

    enter BIOS pressing F2, move to Boot menu and look if you can enable F12 boot list menu, then press F10 to save and exit.

    at the next boot press F12 with your recovery drive on laptop and from the boot list choose it.

    I'm not an Acer employee.
  • JackMc
    JackMc Member Posts: 2 New User
    Alright I've gotten into the f12 menu, what should I do from here
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    choose your recovery drive as bootable device and try to re-install windows.

    I'm not an Acer employee.