I need advice on recovering os on my 720 Chromebook.have already tried USB stick with recovery media

khkh Member Posts: 6

I cannot recover 720 chrome book using recovery media on USB stick..any suggestions?thanks in advance

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,413 Trailblazer

    when you try to recover using the USB recover media, did you get any error message?

    I'm not an Acer employee.
  • billseybillsey ACE Posts: 26,990 Trailblazer

    What are the symptoms? Does it boot into recovery and not like your drive or does it not boot at all?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • khkh Member Posts: 6

    after loading usb recovery it verifies ]media then displays :AN UNEXPECTED ERROR HAS OCCURRED.....i have repeated this over and over with different media but always same result

  • khkh Member Posts: 6

    i will try your idea after creating new media with my new chroomebook....so far all have been made wiht windows vista thanks thinking positively

  • khkh Member Posts: 6

    it boots to recovery then displays :unexpected error:


    billsey wrote:

    What are the symptoms? Does it boot into recovery and not like your drive or does it not boot at all?


     

  • khkh Member Posts: 6

    now what? it cisplays {skip veriofication] then it went into verification tven though it also reads [verification disabled]

     

  • khkh Member Posts: 6

    got error code...it reads oxoo?

  • IronFlyIronFly ACE Posts: 18,413 Trailblazer

    i think the problem is more related to an hardware issue on your Chromebook than the USB media itself.

     

    if you are still under warranty i suggest you to contact Acer support service.

    I'm not an Acer employee.
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