V5-561 Win 10 anniversary update won't install

jcking
jcking Member Posts: 2 New User
edited March 2023 in 2017 Archives

Win 10 Anniversary update will not install. When it tries to install itself with automatic update the screen is just blank and I have to pull the battery and restart into recovery of previous version.

 

When I try to install manually, it gets to 32% and hangs forever-- have left it overnight and it would not move. 

 

I noticed in the past few months I get a notice when I boot up that "hardware settings have changed. Please reboot etc"  but the same notice keeps coming even after reboot. I have installed latest BIOS 2.17 and latest AMD drivers but the notice keeps coming. I am thinking this may be the reason the update won't install...  ?? Any help is appreciated.   Thanks

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