F5 won't boot up after entering password

kuepper1
kuepper1 Member Posts: 1 New User
edited March 2023 in 2017 Archives

For a few weeks I had a problem with programmes not opening when I clicked on them or web pages not responding. So I would restart my laptop and they usually worked again. The last time this happened however, after I entered my pin the system just 'hangs' and the desktop never appears so I can't access my laptop to use it. It's still under warranty but how would I know if it's a warranty issue anyway?

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