Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Aspire 7741G /w ALPS touchpad (detected as Synaptics) - Stopped working after Windows10 Upgrade

mrkvolfmrkvolf Posts: 6Member

I've upgraded from Windows 7 to 10 and after it touchpad had absolutely no response even not visible in Device Manager!

 

There is only Win7 driver here https://www.acer.com/ac/en/GB/content/support-product/2114?b=1
Installing from root folder doesn't work, even 64bit subfolder.

 

Best Answer

  • mrkvolfmrkvolf Posts: 6
    Accepted Answer

    I have to add my SUCCESSFULLY SOLVED experience with ACER Aspire 7741G with ALPS touchpad.


    So I tried to search similar models.

    Acer Aspire 7740 or 7740G are with Windows 8 drivers that solved the problem.
    https://www.acer.com/ac/en/GB/content/support-product/2004?b=1

     

    After clean install of Windows 10, it was found as Synaptics (and worked at the basics. Full functionality will be reached after installing ALPS driver.

     

    Hope it will help to someone other. I spent a lot of time by resolving.

     

    MESSAGE TO ACER STAFF:

    PLEASE, KEEP YOUR DRIVERS UPDATED FOR ALL OF YOUR MODELS!!!

FAQ & Answers

  • mrkvolfmrkvolf Posts: 6Member
    Accepted Answer

    I have to add my SUCCESSFULLY SOLVED experience with ACER Aspire 7741G with ALPS touchpad.


    So I tried to search similar models.

    Acer Aspire 7740 or 7740G are with Windows 8 drivers that solved the problem.
    https://www.acer.com/ac/en/GB/content/support-product/2004?b=1

     

    After clean install of Windows 10, it was found as Synaptics (and worked at the basics. Full functionality will be reached after installing ALPS driver.

     

    Hope it will help to someone other. I spent a lot of time by resolving.

     

    MESSAGE TO ACER STAFF:

    PLEASE, KEEP YOUR DRIVERS UPDATED FOR ALL OF YOUR MODELS!!!

Sign In or Register to comment.

Who's Online150

Adads
Adads
bos1714
bos1714
Cyriix
Cyriix
jesuss2
jesuss2
Joaovitor001
Joaovitor001
KoderTan45
KoderTan45
LUANA
LUANA
MarcheziG
MarcheziG
Mickymac
Mickymac
ven98
ven98
+140 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.