screen locked Acer one cannot remember password

muffin
muffin Member Posts: 2 New User
edited March 2023 in 2017 Archives

Have all info for my acer but cannot remember password to get in .  It is a Aspire laptop, I have original box and

all info except password.

How can I get it to boot up?

Answers

  • EliteMan
    EliteMan Member Posts: 31 New User

    If you have a microsoft account than you are in luck:

    https://account.live.com/ResetPassword.aspx

     

    • Step 1: Enter the recovery email or phone number associated with the account.
    • Step 2: Type the captcha and click Next.
    • Step 3: Input verification code from Email or text message.
    • Step 4: Set new password for that account and log in Windows 10 computer with it.