I have a problem with my Acer Aspire laptop which I am afraid cannot be fixed inexpensively. The hinges on both sides where they connect to the base have come loose and the screen separates from the base when you open the laptop. In researching it I have found that the plastic supports that the hinge screws are attached to in the base have broken off and there is nothing holding the screws any more.
I read on the forums about similar problems that others had and the support answers are anything but answers. The support person says all laptops have these problems. Well, guess what Acer, we arent talking about all laptops, we are talking about ACER laptops so please just address the problems with the ACER laptop. It is insulting to not answer the obvious design flaw that other people have had with the hinges.
I used to be very happy with my Acer laptop but these kinds of problems and no real answers upset me and everyone else.
I guess I will have to find out if other manufacturers treat their customers like this.