Liquid z6 no sound on calls or messages

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Snorrarcisco
Snorrarcisco Member Posts: 1 New User

Hi all I have a two week old Liquid z6 and all of a sudden no sound on calls or messages. Push up news and things like that still play sound but not on calls or messages. Makes no sense doesnt even let me change the ringtone

 

Any ideas?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    try a factory reset, maybe something corrupted the setting file.

    backup all your personal data first

     

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
  • Xkoiul
    Xkoiul Member Posts: 1 New User
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    First of all is to backup your data and then try other methods to shut down, do factory reset, etc.