image

Liquid Zest camera upside down, unfortunately stopped, can't connect

robyncharisserobyncharisse Member Posts: 5
edited March 2018 in Gadgets & Smartphones

I bought the phone last August 2016 and the camer error started in late November. When i open the cam, it will only display the front cam, no option for rear cam. The phone screen isnt upside down but the camera display is. After some time, it would display "Unfortuntely, the camera ... " the usual error. Then sometimes the app would open but would display "Can't connect to the camera" I hate this because I cant use my camera often. Somebody please help!

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,410 Trailblazer

    contact Acer support service, since your smartphone is still under warranty:

    https://www.acer.com/ac/en/PH/content/service-contact

    I'm not an Acer employee.
  • robyncharisserobyncharisse Member Posts: 5

    I am currently living in Malaysia so I cannot avail of the warranty. Smiley Sad

  • IronFlyIronFly ACE Posts: 18,410 Trailblazer

    try a factory reset but it looks like an hardware issue (backup your personal data first)

     

    settings/ backup & reset - factory data reset

    I'm not an Acer employee.
  • robyncharisserobyncharisse Member Posts: 5

    I thought it's a hardware issue too. But sometimes, the camera is working fine (both front and rear). Maybe I'll try doing a reset. Thanks!

  • JobelleJobelle Member Posts: 2
    Hi, I have the same problem with my phone right now. can u help me fix this? I can't bare it bcoz I love making selfie.
  • IronFlyIronFly ACE Posts: 18,410 Trailblazer

    try a factory reset (backup your personal data first)

     

    settings/ backup & reset - factory data reset

    I'm not an Acer employee.
  • robyncharisserobyncharisse Member Posts: 5

    Hi, Jobelle. I have fixed the problem by freeing my internal storage. It worked for me. Now my camera is working fine again.

  • JobelleJobelle Member Posts: 2
    i already did but still it doesnt work. now i cant even open it. it always said "camera unfortunately stop" and i already called the service provider . they say its not under the warranty. i have to pay extra to fix it. ????????
  • alvinrheybriosoalvinrheybrioso Member Posts: 1

    Same problem of my phone, is there a solution on this problem? I already reset my phone also. Thank you for answering. GOD BLESS

  • FhullerFhuller Member Posts: 1 New User
    Flipped camera, only front camera is working but it is flipped.. problem solved by just updating my acer liquid zest.. go to playstore--- my apps--- acer liquid home-. Then update... like my comment if it works with your phone also.. thanks
  • ynayna Member Posts: 1 New User
    Fhuller said:
    Flipped camera, only front camera is working but it is flipped.. problem solved by just updating my acer liquid zest.. go to playstore--- my apps--- acer liquid home-. Then update... like my comment if it works with your phone also.. thanks
    IT DOESN'T WORK

  • JhefoyJhefoy Member Posts: 1 New User
    What's the real solution here? How to really fix this problem?!
Sign In or Register to comment.

Who's Online1.3K

Acer-Ingrid
Acer-Ingrid
Acer-Jose
Acer-Jose
Acer-Monica
Acer-Monica
Alejandro_AC
Alejandro_AC
billsey
billsey
brummyfan2
brummyfan2
Cutlass1
Cutlass1
egydiocoelho
egydiocoelho
EugenioMedeiros
EugenioMedeiros
exmeaguy
exmeaguy
Firupwup
Firupwup
GustavoSantiago
GustavoSantiago
hamlet88
hamlet88
jeffreyac
jeffreyac
LesWurk
LesWurk
LovreMamuzić
LovreMamuzić
Luiser110
Luiser110
LukeW
LukeW
marcellopato
marcellopato
MissingDrift
MissingDrift
simonz1red
simonz1red
terodeg
terodeg
WouterM
WouterM
+1.3K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers