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New Acer Aspire VN7-792G-7206 won't come out of sleep mode

Jeffy14Jeffy14 Member Posts: 5

Tinkerer

Hello,

 

 

I just got the laptop...It wont come out of sleep mode like 70% of the time.
My laptop is the Acer V 17 Nitro: VN7-792G7206
Part number: NXG6TEM015
I updated the bios and all drivers. I turned off hybernation and Fast boot. 
Please help.

Also, when I reboot I get an error message from the bios saying: "Default boot device missing or boot failed" then I click enter and I see the TOSHIBA HDD and I press enter to boot from it but it fails....
I then have to reboot again the laptop and it boots normally.

This is super annoying.

FAQ & Answers

  • Acer-MaryAcer-Mary Acer Crew Posts: 868 Acer Crew

    Sorry this is happening. Generally the error re: boot device missing is a hardware issue that will require service. Please contact Acer support for your region for assistance with this from this link :

    https://www.acer.com/worldwide/

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