Acer Iconia tab 8w, brand new, wont let me log in using my Microsoft account. Help please

attia18s
attia18s Member Posts: 1 New User
edited March 2023 in 2017 Archives

I bought this new tablet from argos yesterday. When I type in my microsoft username and password it says its incorrect. I have even tried a new email account but still no success.

 

Can anyone help? 

Answers

  • billsey
    billsey ACE Posts: 34,383 Trailblazer

    Make sure you're getting the case of letters right. With my old W700 I had an occasional problem where I'd hit the shift and then move my finger to press the letter and by the time I got there the shift would have gone away. Smiley Sad It turns out I was moving my finger too close to the touchscreen and it was seeing phantom touches that cleared the shift. Also, you have to be connected to the network for your first Microsoft account login, once you have your profile setup it'll allow you to login without an internet connection.

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