Windows 10Anniversary Update Makes Microphone Glitchy

F5-572G-595M
F5-572G-595M Member Posts: 16 Troubleshooter
edited March 2023 in 2017 Archives

Upon receiving my new laptop, and Acer Aspire V Nitro VN7-572G-75AJ, I had a perfectly working microphone and camera. But after the upgrade to Windows 10 Anniversary Update (Version 1607, build 14393) I had a glitchy microhpone, anything recorded would be choppy, and robotic. This seems to be an issue similar to

 

This one: WIndows 10 anniversary update makes touchpad unusuable

 

https://community.acer.com/t5/E-F-and-M-Series-Laptops/Windows-10-Anniversary-Update-makes-touchpad-unusable/td-p/451171

 

Is anyone else having this issue too?

 

I have made a clean install of Windows, as well as multiple resets. I have tried both unofficial Dolby Audio drivers and Intel SST (Smart Sound Technology) drivers, And the Intel AMT and Serial IO driver is installed via the acer driver page. My BIOS and drivers are all up to date, and I have tried using Windows Update. It doesn't work

 

Help please,

Answers

  • F5-572G-595M
    F5-572G-595M Member Posts: 16 Troubleshooter

    Help?

  • kschmitti
    kschmitti Member Posts: 8 New User

    Same problem here!

  • johnny86
    johnny86 Member Posts: 4 New User

    Yes. I think there is problim in Intel Smart Sound Drivers. But I did'n found solution Smiley Sad

  • kschmitti
    kschmitti Member Posts: 8 New User

    The new driver solved the problem for me. I only had to run the setup file.

     

    Version 6.0.1.8083 from the Acer Support Website

     

     

    Best regards!