Problem creating backup recovery for ES1-533 Laptop ("Please Wait" Loop)

mstyagi
mstyagi Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hello,

 

I recently bought a laptop model Aspire ES1-533. I am following the listed steps below to create recovery backup:

 

 

  • Click the Start Start menu.
  • Click All Apps.
  • Click the Acer folder, then click Acer Recovery Management.
  • Click the Backup tab.
  • Click Get Started to the right of Create Factory Default Backup.
  • Insert a 32 GB USB drive into the system.
  • Make sure there is a check in the box next to Back up system files to the recovery drive and click Next.

Upon clicking next, I am in a perpetual "Please Wait" Loop. In reviewing the Task Manager, I do not see any CPU activity dedicated to this process hence no task is accomplished.

 

I'd appreciate any and all help to resolve this issue.

Regards,

MS Tyagi

 

Answers