Skype won't answer or send calls

zephyr
zephyr Member Posts: 1 New User

Have new Iconia b3-a30 which has preloaded Skype. When a call comes through it won't allow me to answer and when trying to call a contact it won't activate. Anyone else experiencing this?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you updated Skype via Google Play?

     

    if so, can be an application bug but first try to clear Skype data and cache

     

    settings/Apps - Scroll to Skype app 

    tap it

    select storage - clear data and clear cache or simply tap on clear data and clear cache if they are available on the main app screen

    I'm not an Acer employee.