i cant use my dedicated graphic card on e5 523G

theblacksmith

i tried to play some games like prototype, CSGO, NFS Pro Street and GTA 5 but its freakin lagging, fps drop. when i go to setting, i notice that the graphic memory size is just 512mb so it means that it doesnt change the graphic from integrated to dedicated graphic right? i tried to change the profile on amd radeon setting but wen i tried to run the game again, the game crashed. i serched on google but the only way is to disable the integrated graphic card in bios, i wanted to try it but this product model hide the setting. well, it was a no go for me. so how to switch the graphic card from integrated to dedicated graphic? 

this is my integrated graphic detail (primary)

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon(TM) R5 Graphics
Device ID - 98E4
Vendor ID - 1002
SubSystem ID - 1099
SubSystem Vendor ID - 1025
Revision ID - C1
Bus Type - PCI
Current Bus Settings - PCI
BIOS Version - 015.049.000.012
BIOS Part Number - BR46738.002
BIOS Date - 2016/02/17 06:04
Memory Size - 512 MB
Memory Type - DDR4
Memory Clock - 933 MHz
Core Clock - 800 MHz
Total Memory Bandwidth - 14 GByte/s
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

 

and this is my dedicated graphic detail (linked):

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon (TM) R5 M330
Device ID - 6660
Vendor ID - 1002
SubSystem ID - 1099
SubSystem Vendor ID - 1025
Revision ID - 83
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x4
BIOS Version - 015.049.000.012
BIOS Part Number - BR46760.001
BIOS Date - 2016/02/26 04:36
Memory Size - 2048 MB
Memory Type - DDR3
Memory Clock - 1000 MHz
Core Clock - 1030 MHz
Total Memory Bandwidth - 16 GByte/s
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

 

got this in amd radeon setting.

brummyfan2

Hi,

Go to Device Manager(right click windows logo bottom left in taskbar), select Device manager, exoand Display adapters, highlight and right click your graphics adapter(Radion), Properties and select Driver tab, check the version of your driver, update it with the driver from Acer supprt:https://www.acer.com/ac/en/GB/content/support-product/6748?b=1

Then try the method in here to change to dedicated( AMD section) graphics:https://support.serato.com/hc/en-us/articles/202305784-Changing-graphics-card-settings-to-use-your-dedicated-GPU-on-a-Windows-computer-

theblacksmith

Well.. the good news is it shiws my correct version of graphic card (R5 m430). But it still the same, the graphic memory is still 512mb.