Lightbleed XB270HU

Fa7aLi7y
Fa7aLi7y Member Posts: 1 New User

Hello, I purchaseda refurbished XB270HU (IPS) off of newegg back in Feburary, I have had a small lightbleed going on in the top left hand corner and recently it started to become visible in games when in dark areas. I did some googling and found a post on a forum saying that acer is offering to replace the screens on these models due to manufacturing defects.. My question is, is this true? If it is, would mine be eligible since its a refurb? Lastly, how much would it cost if I just wanted to send it in to have the screen replaced?

 

Thank you!

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Unfortunately Acer does not offer repair for out of warranty or refurbished monitors. Since you purchased the monitor almost a year ago, the warranty may be expired already. You can check with the company PlanetROI below to see if there is anything they can offer in the way of repair. 

     

    Phone 1-844-433-8476
    Email: Service@AcerRecertified.com
    8:00 am to 5:00 pm M-F, EST time-zone