Acer Care Centre wont reinstall

AnneUK

Just tried reinstalling acer care centre from the acer care centre check tool and it will not download, it says download failed, please check network connection and try again, but my network connection is fine so its not that, I recently had to reinstall windows and hubby repartitioned my drive, so i lost the recovery partition, so had to do it via the microsoft media tool and had nothing but problems with drivers and such since, I been on to support to enquire about getting anolther set of recovery disks but they said they would cost £51.06 which i can not afford, is there any other way i can get a set of recovery for cheaper, I thought that if i put acc on I may be able to recover some how the original set of recovery files but as I said earlier acc isnt working.  Can anyone make any suggestions  on what I could do plz?

AnneUK

ok i will wait till tomorrow to see mif anyone else chimes in then if not ill click  -problem solved thanks for trying to help much appreciated

brummyfan2

Hi Anne,

See whether this tutorial helps:https://community.acer.com/t5/Knowledge-Base/Windows-10-Installation-Recovery-Media-Creation-and-Use/ta-p/394236

AnneUK

Will this install from the factory default?

brummyfan2

Hi Anne,

I'm afraid, it will not as you have already deleted the recovery partition and sorry for posting the wrong link, it was my fault. I think you have to get the Acer Recovery disk from Acer customer service but don't take my word for it and wait for someone else to chime in.

AnneUK

ok i will wait till tomorrow to see mif anyone else chimes in then if not ill click  -problem solved thanks for trying to help much appreciated