Acer R13 Chromebook will not stay logged on

jeniferc
jeniferc Member Posts: 1 New User

 

 

 

 I just bought the new Acer R13 Chromebook and it will not stay logged on.  It will get onto the network, then go back and forth between the internet screen and a black screen.  After 4 times, it just logs off.  

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    You might try restoring the Chromebook to factory configurations then test again. If it still fails to stay logged in it may need repair. Please contact Acer support for assistance from this link:

     

    https://www.acer.com/worldwide/