[E5-532G-p4YU][Battery Charge]SUT can be charge in S5 shudown

QTimothy
QTimothy Member Posts: 8 New User

In Battery mode(DC only), After I clicked shutdown and then system go into S5 shutdown, wait for 2 minutes and then connected mp4 or cell phone to USB Port (Port 8), these external device can be charge from E5-532G-p4YU platform. For another two USB ports, there are no this issue found. Does it is normal behavior for E5-532G-p4YU platform? 

I don't like the SUT can be charge in S5 shutdown mode. It will casue the Battery charge to low when I don't connect any USB device in USB port. Please EC firmware to fix this issue.

 

Used RW utility to check that USB Port, the above issue found on USB port 8. for another two USB port(USB port5-2/port9) can't be charge in S5 shutdown mode. I don' t check this issue in S4 sleep mode. May be it is the same.

 

BIOS: 1.23 (ZRV_123.exe)

EC: V2.9

Win10 RS1 14393

 

Best Regards,

Tim

 

Answers

  • QTimothy
    QTimothy Member Posts: 8 New User

    Hi Acer,

     

    Could you please fixed this issue?  Thanks!

     

     

    Best Regards,

    Tim