can anyone help me to solve erros com.android.phone unexpectedly stop.

RavennMole
RavennMole Member Posts: 4 New User

As i mentioned before, this error appeared after i have updated from acer live update. whenever i try to send ussd code to get information my acount by phone, it appears instead of my replying message. however, it just appeared when i was using sd card to work in internal mode. i also format factory, but it also appears whenever i am using sd card in internal mode. my sd card is sandisk sdxcuhs-i 64 g speed up to 48 mb/s. thank for your help!Cat LOL

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    ok, if you are still under warranty, i suggest you to contact Acer support service to highlight this issue, probably is a bug.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it's better if you try a factory reset, backup your personal data first:

     

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
  • RavennMole
    RavennMole Member Posts: 4 New User

    thanks for your help, i also try , but it apears whenever, i using sd card as internal memory

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    tablet model?

    I'm not an Acer employee.
  • RavennMole
    RavennMole Member Posts: 4 New User

    thanks, it is talk S A1 734

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    ok, if you are still under warranty, i suggest you to contact Acer support service to highlight this issue, probably is a bug.

    I'm not an Acer employee.
  • RavennMole
    RavennMole Member Posts: 4 New User

    thanks, i will contact them, my device is still under warranty.