Black screen E5 574-307m

Filipe09
Filipe09 Member Posts: 3 New User

I'm having a problem with the notebook aspire e15e5-574-307m, to turn it on it lights up the led lightsnormally but the screen goes totally black and doesn't show up the Acer logo. I have 4 months and he used it sparingly until last week, when I started to install some games.  Sorry for my bad english.

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry this is happening. What you describe appears to be a hardware problem that will require service. Please contact the Acer Support for your region from this link, for assistance with this issue:

     

    https://www.acer.com/worldwide/