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New Acer windows update fail

dminidmini Posts: 3Member

Bought three new Acer Veriton desktops - None will deploy any Windows updates - just hanging on the "searching for updates screen. They arrived patched up to August - so do already have the "two standard fixes" for this. We have been advised to factory reset one - has anyone any other solutions.?

Best Answer

  • dminidmini Posts: 3
    Accepted Answer

    Will make a note of those solutions. I think we had tried some of them, but actually resolved it using the WSUS offline updater - after 1 run of the tool the PCs started updating properly direct from Microsoft.

     

FAQ & Answers

  • IronFlyIronFly Posts: 17,908ACE Trailblazer

    it's strange that all three are not able to find updates, how long did you let them search?

     

    you can try to update to the mayor release using Microsoft tool too:

    https://www.microsoft.com/en-us/software-download/windows10

     

    click on update now and check if it's able to update it.

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • dminidmini Posts: 3Member

    Left for hours - even overnight - nothing. The machines can get to the internet happily, just not running any updates!

    We got the machines at Windows 7 specifically because they did NOT want Windows 10 so that is not a solution.

    Regards

  • IronFlyIronFly Posts: 17,908ACE Trailblazer

    Sorry i supposed they had windows 10, check point 2 and 4 at this link:

    https://blog.krissmilne.tech/windows/windows-7/windows-7-stuck-on-checking-for-updates

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • dminidmini Posts: 3Member
    Accepted Answer

    Will make a note of those solutions. I think we had tried some of them, but actually resolved it using the WSUS offline updater - after 1 run of the tool the PCs started updating properly direct from Microsoft.

     

  • IronFlyIronFly Posts: 17,908ACE Trailblazer

    Good to hear it

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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