HELP!!! My acer aspire switch 10e won't charge

imDrei2012
imDrei2012 Member Posts: 1 New User
edited March 2023 in 2016 Archives

I just bought this latop a month ago it runs smoothly for me but the only problem I've had recently is that now it doesn't charge when I plug the cable, when its on. I have to turn it off fro it to charge. What do you think I should do?

Answers

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder

     

     

    I only have the suggestion below:

     

    http://acer.custhelp.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

     

    Someone else may have some better ideas.

    I'm not an Acer employee.
  • heston
    heston Member Posts: 21 New User

    I've been having lots of problems with my charger. I'm on my third charger!

     

    Today I uninstalled the Microsoft AC Adapter and Microsoft ACPI_compliant control method battery in Device Manager under Batteries heading 

     

    and then reinstalled them and it seems to be charging just fine now. It's even charging up as I'm using the tablet.

  • GeekoLUnDsOp
    GeekoLUnDsOp Member Posts: 14 New User

    No, the problem is actually on the dock. The dock is running the battery like a hell. Try to undock it and you will see that the battery is charging faster when it is docked. Have the same problems fee weeks ago and one thing that i always do is undock the tablet and put it again. The battery will charging faster or you could use another charger brick where it is supported for more power.

  • heston
    heston Member Posts: 21 New User
    Can you clarify what you mean by undock as I don't understand

    Do you mean to disconnect the tablet from the keyboard and then charge it?