Acer Aspire 4551 black screen issue. Will not ever come on. Please help!

bshend
bshend Member Posts: 2 New User
edited March 2023 in 2016 Archives

Acer Aspire 4551 black screen issue. Will not ever come on. I've heard a BIOS update may fix this but I can't find the update on this site anymore. Any suggestions?

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    While there is a BIOS update posted version 1.03, we do not recommend flashing the BIOS for a no display issue. Likely this is a hardware issue that will require repair. As this is a legacy model that we no longer service due to the age, you can check with a local PC repair shop to see if they can repair the system for you. 

  • bshend
    bshend Member Posts: 2 New User

    I've read that replacing the motherboard battery fixes this issue too.