Acer Aspire E 14

YogaSmara
YogaSmara Member Posts: 1 New User
Hello guys. Yesterday I just bought this laptop and today it always shuts down by itself. The first time it shuts down it says it's trying to update the Windows 10, and it failed. So I decided to disable them. But after some minutes of usage, it shuts down again. Now I'm trying to reset it. Any idea?

Answers

  • heinleh
    heinleh Member Posts: 2 New User

     

    looks like thermal problem.

    Also possible other hradware, powersupply or virus.

     

    1. run knoppix from CD or usb-stick (recommended)

      1.1. run memtest

            (on bootmenue type "memtest")

      1.2  run GUI

             (on bootmenue type "<ENTER>")

             start any App (game,browser,video)

     

    2. run Anti-Virus-CD

     

     

    regards hl