i m not able to do factory reset on my aspire5742G

hiren25585
hiren25585 Member Posts: 4 New User

I have acer aspire 5742G, windows 7 home basic 64bit, I want to do factory reset, but when i do it form acer e recovery management it says"hard drive configuration is not set to factory default", Please help.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried to press Alt+F10 at boot too?

     

    have you created new partitions?

    I'm not an Acer employee.
  • hiren25585
    hiren25585 Member Posts: 4 New User

    i have tried Alt+F10 but didnt work. I have not created new partition. earlier when i did factory reset from Acer e recovery managment it was working but after i gave it to service station it is not working. They says they have formated and installed new windows.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Argh!
    Can you please check, using windows Disk management, how many recovery partitions are visible and their size?

    You can post a screenshot too
    I'm not an Acer employee.
  • hiren25585
    hiren25585 Member Posts: 4 New User
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, no Acer recovery available (probably erased by the computer shop), so the only way to restore your laptop is to find a windows 7 installation disk or take it to the computer shop who re-installed windows.

    I'm not an Acer employee.
  • hiren25585
    hiren25585 Member Posts: 4 New User
    I already re installed windows but how i can do factory reset in future if i will need.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Not using Acer tools but you can create a system image (after a fresh new install with all the downloaded windows updates or with your basic software too) on external USB HDD and restore it using a recovery CD that you can create or re-install windows.

     

    This depends on what do you mean with factory reset.

    I'm not an Acer employee.