My new ace aspire e5-575 shuts off by itself

FlorenciaC
FlorenciaC Member Posts: 2 New User
It is almost like is overheating or something, it just shuts off without a warning....
but it hapens even when I am not doing anything hard for the computer.... also, the computer is new so it cant be because of dust..

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry this is happening with your new Acer product. This sounds like a hardware issue that may require repair. For assistance with this please contact your local Acer service contact from this link.

     

    https://www.acer.com/worldwide/